Streatham High: Disruption to service on Monday 5 March 2018

Update: 8.00am on Tuesday 6 March 2018: Normal service has resumed

Dear Patients,

We are pleased to inform you that the emergency water works were successful and Gracefield Gardens Health and Social Centre has reopened. Service at Streatham High Practice has resumed as normal this morning.

Thank you for your patience and understanding.

Update: 9.30am on Monday 5 March 2018: No physical access to Streatham High Practice until further notice

Dear Patients, 

Thames Water have informed us that they are undertaking emergency repairs to burst and leaking water mains in and around the Streatham area. This is due to the recent freezing weather conditions, and is directly affecting Streatham High Practice and all other services within Gracefield Gardens Health and Social Centre.

Therefore, the management of Gracefield Gardens took the decision to close the premises at 9.30am today, so there is currently no physical access to Streatham High Practice until further notice.

We are continuing to deliver care to patients via our nearby practice Edith Cavell Surgery and via telephone appointments where appropriate. Some less urgent needs may be rescheduled.

The telephone number for Streatham High Practice has been diverted to Edith Cavell Surgery temporarily, so you can continue to ring the same number should you need to contact us. 

Finally, we would appreciate if patients only contact the surgery for anything essential whilst the disruption to service continues, thanks in advance for your cooperation and understanding.


What to do in an Emergency

When the surgery is closed, please call the Emergency Line on 0208 693 9066 and you will be put through to SELDOC who provide Out of Hours care. This is staffed by local GP’s on a rota basis. You will probably be seen by a GP not from our surgery.

If you need to be seen, you may be asked to attend SELDOC’s Out of Hours Surgery at Dulwich Hospital ,East Dulwich Grove, London SE22.


NHS 111 Service

People should use the NHS 111 service if they need help or advice urgently when it’s not a life-threatening situation.

You should call 111 if:

  • it’s not a 999 emergency
  • you don’t think it can wait for an appointment with your GP
  • you don’t know who to call for medical help

For immediate, life-threatening emergencies, patients should dial 999.