If you feel unsafe and need immediate help
- Go to your local A&E Department, where the psychiatric liaison team can help you (24 hours a day, 365 days of the year)
- St Thomas’ Hospital A&E: Westminster Bridge Road, London, SE1 7EH | 020 7188 7188
- King’s College Hospital A&E: Denmark Hill, London, SE5 9RS | 020 3299 9000
If you’re with a community mental health team (CMHT)
- During the day contact your community mental health team (CMHT) first, and ask for your care coordinator or duty worker.
If you need less urgent help
- During opening hours, contact your GP
- Out of Hours GP service (SELDOC): 020 8693 9066
- Call the SLaM 24 hour information line: 0800 731 2864
- Call NHS 111 – 24 hour confidential helpline giving health advice: 111
Crisis: in distress – who to call and where to go
- Samaritans: Samaritans have heard many people’s stories and you can discuss anything with them in complete confidence. You don’t have to be suicidal to call for help. 24 hours a day, 365 days a year: 08457 909090
- Mind information line: 0300 123 3393
- SANEline: Confidential emotional support, practical help and information for people with mental health problems: 0845 767 8000
- Out of Hours Social Services: 020 8926 6000
- SLaM: 020 3228 6000 | slam.nhs.uk
- Pharmacies: find details of local pharmacies near you: http://www.nhs.uk/Pages/HomePage.aspx
Other helpful organisations
- Lambeth and Southwark Mind: 4th floor, 336 Brixton Road, London, SW9 7AA | 020 7501 9203 | info@lambethandsouthwarkmind.org.uk | www.lambethandsouthwarkmind.org.uk
- Solidarity in a Crisis: out-of-hours peer support service. 0300 123 1922 | 07872 403719 | outofhours-solidarity@certitude.org.uk
- Alcoholics Anonymous (AA): For help for problems with drinking see the website for details of local meetings. 0845 769 7555 | help@alcoholics-anonymous.org.uk | www.alcoholics-anonymous.org.uk
- National Drugs Helpline: also known as Talk to Frank. 0800 776600 (24 hours a day)
- Lambeth Carers Hub: Advice, support and events for carers. 020 7642 0038 (Monday-Friday, 9-5) | connect@carershub.org.uk | www.carershub.org.uk
- No Panic helpline: 0800 138 8889 | nopanic.org.uk/aboutus.html
- Victim Support: 6th Floor, Hannibal House Elephant and Castle Shopping Centre, London, SE1 6TE | 020 7277 1433 | www.victimsupport.org.uk
- Four in Ten: SLaM’s lesbian, gay, bisexual and trans (LGBT) Peer Support Group. 07711 376 258 | peterv@metrocentreonline.org
Patient Advice and Liaison Service (PALS)
PALS is here to listen and support you in whatever way they can to ensure your experience at SLaM is a positive one. If you are not happy about something at SLaM then PALS will try to help you. If you decide you want to make a formal complaint, PALS can advise you how to do this.
24hr information line: 0800 731 2864 | www.slam.nhs.uk/pals | pals@slam.nhs.uk
Travel
For the quickest way to plan your journey to a SLaM service try TfL’s journey planner. TfL 24hr travel information: 020 72222 1234 | www.tfl.gov.uk/journeyplanner