Your Information and Data Processing

Information sharing with other services

We may need to share your medical information with other organisations involved in the delivery of your care e.g. Podiatry or District Nursing. We will not share identifiable information with anyone that isn’t involved in your care unless legally required to.

You would have been asked to opt in or out when you registered at one of our GP surgeries as follows: “Are you happy for us to Share Out your full medical records electronically with other services involved in your care and/or to view (Share In) medical records held by other services?”

If you wish to reconsider or do not consider that you have opted in or out, you may contact our practice reception to discuss further and appropriate action will be taken.

Practice Fair Processing Notice

We need to hold personal information about you both electronically and using paper records to help us to look after your health needs, and your doctor is responsible for their accuracy and safe-keeping. Please help to keep your record up to date by informing us of any changes to your circumstances.

Doctors and staff in the practice have access to your medical records to enable them to do their jobs. From time to time information may be shared with others involved in your care if it is necessary. Anyone with access to your record is properly trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private.

All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.

In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc.

To ensure your privacy, we will not disclose information over the telephone, email or fax unless we are sure that we are talking to you. Information will not be disclosed to family, friends, or spouses unless we have prior written consent, and we do not leave messages with others.

You have a right to see your records if you wish. Please ask at reception if you would like further details. An appointment will be required. In some circumstances a fee may be payable.

Care.Data

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that the NHS can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

How your information is used and shared is controlled by law and strict rules are in place to protect your privacy.

We need to make sure that you know this is happening and the choices you have.

For Further Details please see the documents below:

Summary Care Records. Have you made your choice?

summary-care
A Summary Care Record is an electronic record containing key health information, which can be made available to NHS healthcare staff caring for you in an emergency or when your GP practice is closed. If you haven’t already made your choice, please make it now.

Yes I would like a Summary Care Record

You do not need to do anything and a Summary Care Record will be made for you.

No I do not want a Summary Care Record

There are two ways to opt out from the Summary Care Record.

Your existing health record at your GP practice will continue to be used as it is now.

If you are still unsure

Please ask us for a leaflet at reception if you are still unsure about the Summary Care Record which provides more information to help you decide. You can also phone the Summary Care Record information line on 0300 123 3020 or visit the website at systems.hscic.gov.uk/scr

CCG Fair Processing Notice

The purpose of this notice is to inform you of the type of information (including personal information) that Lambeth Clinical Commissioning Group (CCG) holds, how that information is used, who they may share that information with, and how they keep it secure and confidential.

What they do

The CCG is responsible for planning and buying (also known as commissioning) health services from healthcare providers such as hospitals, for the local population to ensure the highest quality of healthcare. They also have a performance and quality monitoring role of these services, which includes responding to any concerns from patients on services offered.

How they collect and use information

Lambeth CCG collects and uses information to allow them to plan the provision of healthcare services. Most of the information they usually collect and use is anonymous. In some circumstances they need your explicit consent to collect your information. They may also ask that the information from your healthcare providers, such as your GP and hospitals, is combined and joined up in order to better support you to stay well and for them to better plan the services they buy.

As outlined in the NHS Constitution, Lambeth CCG are committed to protecting your rights and responsibilities as a patient. These include your right to confidentiality and giving you access to your health information. You have the right to ask whether they have access to your information, and to choose that you do not want your information managed by them for certain purposes.

Examples of how Lambeth CCG use your information

  • Evaluation and review of services such as checking their quality and efficiency
  • Investigating complaints and legal claim
  • Making sure services can meet patient needs, now and in the future
  • Preparing statistics on NHS performance
  • Reviewing the care provided to make sure it is of the highest standard

If you would like to find out more please contact: slcsu.informationgovernance@nhs.net

Local Care Record Fair Processing Notice

Your local NHS organisations have a duty to keep complete, accurate and up-to-date information about your health, so that you can receive the best possible care.

Sometimes the people caring for you also need to share some of your information with others that are also supporting you. This could include GPs, hospital based specialists, nurses and health visitors.

To support this information sharing to happen more quickly and to improve the care you receive, a new process has been put in place locally. This will join-up your care records from your local hospital organisations (Guy’s and St Thomas’, King’s College Hospital and South London and Maudsley NHS Foundation Trusts) with GP practice information through existing computer systems. It is called the Local Care Record.

Information is only shared when it is needed to make your care and treatment safer, easier and faster and only with those people directly involved in your care. This could include allowing a hospital doctor to see the medication that a GP has prescribed for you when you go in to hospital or allowing a GP to see what care, tests or treatment you received while in hospital.

Above all it will allow professionals that are supporting you to work with you to make safer and better decisions about your care.

The new system will start to operate in a small number of GP practices and hospital services in October 2015, and other organisations will continue to join during 2015 and 2016.

We are currently engaging with local people about the Local Care Record, to provide you with as much information as possible and allay any potential concerns. We have already attended the local Citizens’ Board, Resilience Interest Group and Older People’s Month events hosted by Age UK. We have also hosted a public meeting in with the local Healthwatch and Patient Participation Groups.

You can choose for your information not to be shared between your local NHS organisations, but please note that not sharing your information may affect the care you receive. Find out more at www.kingshealthpartners.org/localcarerecord

For more information visit our partners’ websites: