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Novel Coronavirus

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

What’s the risk of coronavirus in the UK?

The UK Chief Medical Officers have raised the risk to the public from low to moderate.

Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.

 

What’s the risk of coronavirus for travellers?

There are some countries and areas where there’s a higher chance of coming into contact with someone with coronavirus.

See the NHS.uk coronavirus advice for travellers.

 

Symptoms of coronavirus

The symptoms of coronavirus are:

  • a cough
  • a high temperature
  • shortness of breath

But these symptoms do not necessarily mean you have the illness.

The symptoms are similar to other illnesses that are much more common, such as cold and flu.

 

Check if you need medical help

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus
  • in the last 14 days you’ve been to a country or area with a high risk of coronavirus – see the NHS.uk coronavirus advice for travellers
  • you’ve been in close contact with someone with coronavirus
Start now

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

 

How to self-isolate if you’re asked to

If there’s a chance you could have coronavirus, you may be asked to stay away from other people (self-isolate).

This means you should:

  • stay at home
  • not go to work, school or public places
  • not use public transport or taxis
  • ask friends, family members or delivery services to do errands for you
  • try to avoid visitors to your home – it’s OK for friends, family or delivery drivers to drop off food

You may need to do this for up to 14 days to help reduce the possible spread of infection.

Read more coronavirus self-isolation advice.

 

How coronavirus is spread

Because it’s a new illness, we do not know exactly how coronavirus spreads from person to person.

Similar viruses are spread in cough droplets.

It’s very unlikely it can be spread through things like packages or food.

 

Do I need to avoid public places?

Most people can continue to go to work, school and other public places.

You only need to stay away from public places (self-isolate) if advised to by the 111 online coronavirus service or a medical professional.

 

How to avoid catching or spreading coronavirus

Do

  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin straight away and wash your hands afterwards
  • try to avoid close contact with people who are unwell

Don’t

  • do not touch your eyes, nose or mouth if your hands are not clean

 

Treatment for coronavirus

There is currently no specific treatment for coronavirus.

Antibiotics do not help, as they do not work against viruses.

Treatment aims to relieve the symptoms while your body fights the illness.

You’ll need to stay in isolation away from other people until you’ve recovered.

 

More information

Page last reviewed: 3 March 2020

Childhood Asthma Group Consultation on Weds 18 March at 1.30pm

Join us on Wednesday 18 March at 1.30pm at Streatham High Practice

At Streatham High Practice, we are holding a group consultation for parents of children with asthma on Wednesday 18th March 2020 at 1.30 pm.

This will be a meeting of about 10-15 other parents together at the practice to learn more about managing asthma, to better support the health of your child and allow you to gain confidence in looking after your child’s asthma at home.

Please read the below FAQs about what a Group Consultation entails and how it could benefit you.

If you would like to attend or find out more, please let us know on lamccg.shs@nhs.net.

If you can’t make this event but are interested in further dates please email us to register your interest on the above email address.

 

Frequently Asked Questions (FAQs)

What is a Group Consultation?

Group Consultations are medical consultations with a clinician at your practice.  Usually this will involve a combination of a GP, a pharmacist and/or a nurse. A session will usually to last between 1-1.5 hours.

The aim of the session is to talk about Asthma treatment goals, understand more about the condition, share your own experiences and ask questions from the clinician.  Group consultations have been shown to improve health outcomes.

They are also an opportunity for you to meet with other people who suffer from the same condition.

We are running our first session on asthma in children in March 2020. 

How does it work?

We usually have between 10-15 people invited to come to a joint session to discuss their condition.

We will all be in a room together and we will start off by discussing the aims of the session and explaining about confidentiality.  The clinicians will then give a short session about understanding the condition in more detail and then we invite you to share your experiences, concerns, and questions with the group.

You will also have short 1:1 meeting with a clinician during this time so that we can make sure we are up to date with our records and to answer any specific concerns you may have.

How will it help me or my family?

Group consultations generally have very good feedback.  It is an opportunity to learn from other patients as well as having a longer time with a clinician than you would usually get in a face to face appointment.  This allows you to develop further confidence about self-care and managing your child’s condition at home.  Generally we find that we have better health outcomes in patients who have attended group consultations.

Is it confidential?

We ask that people sign a confidentiality form explaining that they understand and agree to meet in a supportive manner and to respect other people’s confidential information.  If there is something that you would like to keep private, there will be an opportunity to speak directly with a clinician during the session, and it is of course confidential as all your one to one appointments are.

Can I bring my child?

This is an opportunity for you to become more knowledgeable about managing your child’s condition, as such we feel that to get the most from the event it would be better to hold this during school hours so you have the time and freedom to concentrate on the topic. 

Winter Holiday Timings 2019-2020

Please note our opening schedule until Wednesday 2 January 2019 below, after which the usual schedule will resume for each practice from Thurs 3 January 2019.

If you require out of hours care or advice, find out what you can do when we are closed >>

 

Streatham High Practice

Monday 24 December 2018 8.00am – 8.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 8.30pm
Friday 28 December 2018 8.00am – 8.00pm
Saturday 29 December 2018 9.30am – 12.00pm
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 8.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 8.30pm

Edith Cavell Surgery

Monday 24 December 2018 8.00am – 8.00pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 6.30pm
Friday 28 December 2018 8.00am – 8.00pm
Saturday 29 December 2018 9.00am – 12.00pm
Sunday 30 December 2018 9.00am – 12.00pm
Monday 31 December 2018 8.00am – 8.00pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 8.30pm

Streatham Place Surgery

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 6.30pm
Friday 28 December 2018 8.00am – 6.30pm
Saturday 29 December 2018 9.00am – 12.00pm*
Sunday 30 December 2018 9.00am – 12.00pm*
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 6.30pm

*Clinic ran from Edith Cavell Surgery

Carers Rights Day celebration: Thursday 21 November 2019

We have teamed up with the Carers UK to celebrate Carers Rights Day on Thursday 21 November 2019. This is a national day that helps to ensure unpaid carers are aware of their rights and where they can get help and support.  See poster and event details below.

Event Details

On Thursday 21 November 2019, Carers UK will have an information stall at Streatham High Practice from 10.00am to 12.30pm.

At the information stall, you will be able to find out how Carers UK can provide help and support to you – or a family member, friend or neighbour who may be a carer.

All patients, friends and family are welcome to attend the event.

We want to know if you are a carer

Please let us know if you are a carer. Carers are people who provide unpaid support to a partner, relative or friend to live independently. Without this help, their health or wellbeing would deteriorate.

If you are a carer, the practice will be able to offer you additional support to meet your own health needs.

Find out more about information about carers >>

About Carers UK

Carers UK is a national charity. Carers UK runs a network of local branches and contacts to support carers. Their goal is to give you expert information and advice that is tailored to your situation, to champion your rights and support you in finding new ways to manage at home, at work, or wherever you are.

Find out more about Carers UK >>

SHP: NEW telephone number and system from Thursday 21 November 2019

New telephone system and number for Streatham High Practice – improving your service from Thursday 21st November 2019

Dear Patients,

Your feedback is very important to us, and is helping to improve and shape the care that we deliver at Streatham High Practice.

Complete a short survey now

We know from the experiences that you have shared with us that you are unsatisfied with the current telephone system, and that you can often be on hold for quite some time, as well as sometimes experience disconnection whilst in conversation with one of our team members.

We have been working hard with the current telephone system provider, and earlier this year we took the firm decision to change telephony provider, as we do not consider the current system to be fit-for-purpose having explored all possible options for its improvement.

From Thursday 21st November 2019, the new number for Streatham High Practice will be 020 7062 7860. The new number is part of a brand new telephone system that we have invested in for our patients, and this is designed to provide you with an improved service, thank you for your patience during the change and sorry for any inconvenience you may experience in adjusting to the new number.

The current number (020 3049 4850) cannot be transferred to us, and will instead play a permanent message stating:

“Please note, the number for Streatham High Practice has now changed. The new number is 020 7062 7860, that’s 020 7062 7860. Please store this new number. Your call is now being diverted.”

If you have any queries or concerns and would like to write to us, please email us on, lamccg.shs@nhs.net thank you.

ECS: NEW telephone number and system from Thursday 23 January 2020

New telephone system and number for Edith Cavell Surgery – improving your service from Thursday 23 January 2020

Dear Patients,

Your feedback is very important to us, and is helping to improve and shape the care that we deliver at Edith Cavell Surgery.

Complete a short survey now

We know from the experiences that you have shared with us that you are unsatisfied with the current telephone system, and that you can often be on hold for quite some time, as well as sometimes experience disconnection whilst in conversation with one of our team members.

We have been working hard with the current telephone system provider, and earlier this year we took the firm decision to change telephony provider, as we do not consider the current system to be fit-for-purpose having explored all possible options for its improvement.

From Thursday 23rd January 2020, the new number for Edith Cavell Surgery will be 020 7062 7870. The new number is part of a brand new telephone system that we have invested in for our patients, and this is designed to provide you with an improved service, thank you for your patience during the change and sorry for any inconvenience you may experience in adjusting to the new number.

The current number (020 3049 5900) cannot be transferred to us, and will instead play a permanent message stating:

“Please note, the number for Edith Cavell Surgery has now changed. The new number is 020 7062 7870, that’s 020 7062 7870. Please store this new number. Your call is now being diverted.”

If you have any queries or concerns and would like to write to us, please email us on, lamccg.ecs@nhs.net thank you.

Edith Cavell: shortlisted as Surgery of the Year 2019 – VOTE NOW!

Dear Patients,

GREAT NEWS!! We have been nominated as Surgery of the Year 2019 by one of our patients! Thank you so much for the nomination, we now need you to please vote for us!!

Please can you kindly take 2 mins to vote for us by:

  1. Going to: http://bit.ly/2XFhIyN
  2. Select Edith Cavell Surgery from the drop list and complete the form – a comment is helpful but not mandatory

VOTE FOR EDITH CAVELL NOW

There are 86 practices in the competition this year, we think we need a few 1000 votes to win, so please do share this widely with friends and family – anyone can vote as per the organisers.

Last year there were 83 practices with 20,000 total votes amongst them.

Thanks in advance for your support.
Dr Simon Hassan
Lead GP – Edith Cavell Surgery

New well being service for 11-19 year olds will be available in the South-East

To coincide with Children’s Mental Health Week, the NHS across south east London has commissioned Kooth to give local children and young people aged 11-19 access to free, anonymous mental health and emotional well-being service.

Kooth has been available to young people in Lewisham for two years with over 1,000 children that have already benefited from the service. For an initial period of 14 months the service will now also be made available to young people across the whole of south-east London – Bexley, Bromley, Greenwich, Lambeth and Southwark.

Improving mental health is a priority for Our Healthier South East London (OHSEL) which is the NHS Sustainability and Transformation Partnership (STP) for south east London.Kooth offers access to self-help materials, mood-tracking and goal setting tools, counsellor messaging and peer-to-peer support through moderated online forums. The forums address issues that range from exam stress and depression to self-harm and relationship problems.

Qualified counsellors are also available to support any child or young person in one-to-one sessions, from 12-noon until 10 pm on weekdays, and from 6 pm until 10 pm on weekends.

Young people can log on to Kooth.com from any connected device wherever they are 365 days a year to access help and support for their mental wellbeing.

 

Please see link below :

https://www.kooth.com/

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Lambeth council launch new ‘Your health’ web page

 

Lambeth public health has launched a new health and well-being web page titled ‘Your Health’.

This digital resource will help to promote health and well-being amongst Lambeth residents. The site provides information and advice regarding health and well-being, as well as detailing all council services. The services are provided by community and voluntary sectors, to create an up-to-date and comprehensive directory.

More specifically, this resource has updated information, advice and signposting to promote health and well being, including physical activity, healthier eating and sexual health.

So whether it helps smoking cessation, cutting down on alcohol or just getting involved with a local community group in Lambeth. The Lambeth ‘Your Health’ page will be the place to start.

 

For more information please visit: 

https://www.lambeth.gov.uk/adult-social-care-and-health/your-healthhealth-page